Answers In Motion online purchases may be returned within 90 days. Items should be returned, in package or original condition, with a copy of your original order confirmation sent to you at the time of purchase, to the address below. A refund of the price of the item and any applicable taxes will be issued in the original form of payment used to purchase the item. Please note that this also applies to items received as gifts. If you return a gift, the purchaser will receive a refund in the original form of payment they used to make the purchase. Shipping costs will not be refunded unless the item is being returned because it is damaged or defective. If you are returning an item because it is damaged or defective, please email us at Contact.Us@AnswersInMotion.com. For international orders, the inbound U.S. Customs charges are not included. Please ask for return authorization and return shipping cost estimate for international orders.
Please follow the instructions below when packing and sending your product for return. It’s important to note that the instructions below must be followed in order to allow us the opportunity to process your return.
1. Send the item, in its original packaging if possible.
2. Pack the item carefully so that it will not be damaged during the shipping process.
3. Include a copy of the order confirmation emailed to you at the time of purchase. We will not be able to process a return for any shipment received without a copy of the order confirmation.
4. Use a secure shipping method to send the item so that it can be tracked, like UPS or FEDEx. If you are sending it through the United States Postal Service, please pick tracking option or send it via certified mail. We are not responsible for items lost during shipping, and cannot process your return until the item is received.
5. For international orders, the inbound U.S. Customs charges are not included. Please ask for return authorization and cost estimate for international orders.
6. Unless a different return address is specified on your order, all returns should be sent to the following address:
Answers In Motion, LLC – Returns
204 S. Lippincott Ave.
Maple Shade, NJ 08052 USA